Promotional email as a service
While placing barriers and various other protective devices to keep email accounts spam-free has become increasingly popular over the last fifteen years, there remains a category of users who subscribe to email that promotes products, services and various marketing websites. This is mainly because these subscribes want to know more about what the particular promoters are offering that can be beneficial for them.
They expect to be kept posted on what they are interested in and updated on what’s new in the market or field they have elected; but the reasons for their acceptance of these marketing emails may entail far more than just being kept abreast of market trends. One of the most important reasons to subscribe to an opt-in list in the first place is the time saved by the subscriber, especially in view of the fact that scouring the Web for a particular piece of information (some refer to this as research) can be a rather time-consuming task, and most working people don’t have that kind of time to spare.
So those subscribers who view these email communications as a service in and of themselves, accept them as such and have no intention to put up email-prevention barriers. These are the kinds of subscribers and customers
that most businesses would be elated to have, but may not have identified the basic element needed to get them, or demonstrated possession of it to the satisfaction of would-be subscribers. And since that basic element is trust, it is not easily meted out in a non-discriminate manner, especially in an environment like the Internet. It has to be earned.
Trust, reward and best practices
The simple fact is that when your customers trust you they will reward you with their loyalty! At the same time however, many internet users have gone to great lengths to protect their email accounts from spam mail, couple with the spam protection offered by some free-mail Internet providers and ISPs (internet service providers), while other Internet-based companies screen the mails their members and supporters receive. So there is a no-holds-barred effort to protect the email inboxes of many Internet users, the “protected” group.
So whether or not you are a member of the protected group of Internet users, if you subscribed to a list, you should be able to receive the email you authorized the promoter(s) to send; and if the promoter adhere to email marketing best practices, email marketing guidelines and the law in creating and managing the opt-in mail list, any email s/he sends containing promotional materials such as newsletters, catalogs and marketing media should in most cases get through to your inbox.
But this has not always been the case because some email marketers – past and present – failed dismally, to act in accordance with the high ethical standards set forth by industry leaders, thereby evoking cynicism and distrust among Internet consumers. They seem not to know that the best way to build a good opt-in list is to induce people to trust them, thereby laying the groundwork for faster and better responses and build up, as well as satisfactory results.
Build a list and gain trust
In other words, if you are an aspiring email marketer, speed is essential because the faster you build your opt-in list the faster word about your site and company would be spreaded around the marketplace; and the bigger the scope of your opt-in list the more traffic you will get, resulting in even more profits. But while the math is easy when you think about it, getting the numbers may not be as easy as it seems, unless you build your email marketing business on a solid foundation of trust.
•Getting the trust of your clientele shouldn’t be such a difficult task, especially if you have a legitimate business, because such trust should be based upon your expertise. You have to understand that people rely most on other people who know what they are talking about; so it is important to garner all the knowledge and information about your business as you can. To be quite frank, if you decide to go into a business you probably should have some interest in that field; because if you don’t, it really doesn’t make a lot of sense to pursue the particular field.
Show your clients that you know what you are talking about. Provide them with helpful hints and guidelines that pertain to what you are selling. Talk about how to install a roof if your into hardware products or provide articles on insurance settlements if you’re a settlement lawyer. You don’t have to be a big corporation to make use of an opt-in list. If your customers see you as someone who knows what he is doing and saying, they will trust you quicker than someone who doesn’t.
Keep subscribers trusting you
Be true to your customers, if you want to hype up your products and services, provide guarantees. The more satisfied customers you get, the bigger probability there is that they will recommend you. Generally, people will trust someone they know, and when those people recommend you, the job of gaining trust becomes easier. They will go to your site and check it for themselves and be given a chance to experience what the others have experienced with you, so make sure to be consistent in the service you provide.
Another tip in getting a customer to trust you quickly is to provide them with an escape hatch by showing them that you are not there to trap them. Keep a clean list that would enable them to unsubscribe anytime they want; and emphasize on your web form such information on how to unsubscribe from the list. Guarantee them that they can let go of the service whenever they want to, because there are those who would be wary of getting stuck for life and therefore would worry that they’d have to abandon their email accounts or be pestered with spam.
Remember that when you gain the trust of your clients you must do everything in your power not to lose that trust. For example, don’t – for the sake of a quick buck – do anything with their email addresses (selling them, swapping them, etc.), because you will lose many subscribers from your list as well as potential subscribers. But the true quickest way to gain the trust of your subscribers is when you are recommended by someone they trust, so be diligent in your approach to managing your subscriber list, as well as what you do to keep them comfortable.