Email Marketing Evaluation: A Must!

A promotional method

Email marketing can be a very effective promotional method to reach target audiences around the world, despite the fact that in many cases, the marketing efforts of a business owner or promoter may not reach full potential unless s/he invests the necessary time, energy and money into evaluating the email marketing strategy which s/he has put into action.

It is during such an evaluation that a business owner can determine whether or not email marketing is a method that can enable him/her to reach stated marketing objectives. The same evaluation can be used to determine if email marketing as a strategy is having an adverse affect the business productivity.

Useful information

That having been said, there are a few ideas pertaining to the importance of evaluating email marketing that we’d like to discuss in this article, and will also offer what we consider useful information on how to initiate and complete the email marketing evaluation process. To say such a process, done on a regular basis, is important would be an obvious understatement since frequent evaluation of any email marketing strategy is not only important, it is crucial to the success of the business or individual that puts it into effect.

So it follows that one’s failure to evaluate his/her email marketing strategies can have adverse effects on finances and overall business objectives, including failure to produce results and loss of customers to his/her competitors.

Avoid shortcuts

Consider for a moment that an existing email marketing campaign is not effective because it does not reach members of the particular target audience. An evaluation will certainly reveal the reasons for this failure, one of which may very well be that the distribution list to which this campaign is being sent consists of recipients who have little or no interest in the being offered via the emails.

Business owners who take shortcuts by purchasing large email lists, often find their shortcut did not pay off because the recipients of their marketing emails are simply not interested in any product(s) or service(s) they offer. In this scenario the email marketing is likely to generate very few sales or website visits. However, reevaluating the email distribution list to include recipients who are interested in the products or services being offered will likely result in significantly more sales and website visits.

Remove ALL semblances of spam!

Now consider a situation in which your email marketing is being construed as spam by recipients. If you have taken precautions to ensure your emails are reaching members of your target audience, but your emails seem like over the top sales pitches, the members of your email distribution list may view your emails as spam and not take your advertisements seriously. When this happens members of your email distribution list may be more likely to seek out a competitor when they are in need of products or services rather than making a purchase from you.

In fact, one of the subtle ways you could use to remind yourself that any likeness to spam must be avoided at all costs, is getting in the habit of refer to your list as an “opt-in subscriber” list and not a distribution list. Think of this excercise in these terms:

You can buy distribution lists. But you must create, build, and nurture subscriber listscreate, build, and nurture subscriber lists by offering interesting (compelling?), useful (valuable?) and free content on your website to attract and encourage visitors who become repeat readers and, ultimately valued subscribers. get the difference?

Evaluating your email marketing efforts may be formal or informal in nature. If you have specific business goals in mind you might want to consider the path to meet this goal as an indication of whether or not the email marketing is working. If you’re interested in reading more about email marketing take a look at this recently published post – Alternatively, you can evaluate your email marketing efforts by soliciting customer feedback.

Ask for customer feedback

Asking customers for their opinions about your email marketing campaign and whether or not they were compelled to make a purchase because of the content, the advertising or some other element is a simple and straightforward way of getting direct and unvarnished answers from your target audience.

Based on this information you should have a good indication of whether or not the email marketing strategy is effective. If it is not effective you should consider making changes to create more interest in your products or services. The changes you make should reflect any feedback you receive, and ensure you are not making changes that will cause even less interest from the members of your subscriber list.

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Creative Professionals Need Not Charge by the Hour


One of the biggest challenges creative businesses have had to contend with in the past, and still exist to a great extent, is getting paid what they are worth. The root of the problem was not the client’s inability to pay the money requested; and it isn’t that the client is unwilling to pay what the service is worth. The root of the problem is in how you, the professional, is charging and how you are creating value in the mind of the client.

In order to buck the trend – so to speak – and start getting paid for the value you provide, instead of the time you spent on a particular project, you must do a couple of things. First, you must create a business based on value pricing and not hourly pricing. The number one worst way to charge (and most creative businesses have been charging this way) is by the hour.

Frankly, it shouldn’t matter how long it takes you to solve the client’s problems or provide your service, it should matter that the client is getting what s/he needs and what he wants. If you’re creating value and you’re giving them value, they’ll pay you for that value. They should not be paying you for your time.

Second, you must determine what value you are providing. If you’re being paid for your time you’re essentially setting a ceiling on how much money you can make because you can only work so many hours. Therefore, you must determine, specifically what your value is to the customer/client, not how many hours you will work for that customer/client.

Here are a few questions to consider in that regard:

  • How do you impact that customer or potential client?
  • What do you provide to them that will help them and help to solve their problems?
  • How will solving these problems impact the customer?
  • Is it a problem with high impact or low impact?
  • What is important to the customer?
  • Why is it important to the customer?
  • How important is it?
  • Have they had experiences working with someone in your type of business before?
  • If so, was it a good or bad experience? Why? Exactly what happened?
  • Why is the client coming to you for this issue?
  • What is the client’s definition of success with this project?
  • Ask him to describe specific ways he will know he made the right choice in hiring you.

By getting the answers to these questions – not guessing what the client will say, but actually getting the client to answer these questions – you will have the information you need to create VALUE in the mind of the client. If they perceive your work to be valuable, they will be thrilled to pay you. If they do not perceive your work to be of value, they won’t pay you no matter how low you go on the pricing scale.

It’s all in the mind of the client. Get in their head and understand specifically what they want and, even more specifically, why they want it. Once you do that, getting paid what you are worth becomes a matter of how-much-is-your-bill-I’ll-get-the-checkbook, instead of “I don’t know-I want to think about it a little more, let-me-get-back-to-you.

For the purpose of pricing, think of your business as if were a real estate agency where commissions are negotiated between the principal (the seller of property) and the agent (the real estate broker), without the imposition of any “set” fees or hourly payments for the agent’s time.

The broker may negotiate a higher fee if s/he believes the job may require more resources, advertising and risk, or s/he may negotiate lesser of a commission if the sale is considered a “slam dunk”. The point is – based on my frame of reference – there is no preset fees, hourly prices or time-based payments for the agent’s compensation.

As a token of our appreciation the free ebook titled, Storytelling Marketing can be yours if you have any interest in the art of storytelling. All you have to do is download it here, enjoy the reading and learn how storytelling can be a powerful ally in any business or marketing pursuit!

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